Return Policy - EPSI Shop
No-Question-Asked Return Policy:
We want you to be completely satisfied with your purchase from EPSI Shop. If for any reason you are not satisfied, you can avail a no-questions-asked return within 7 days from the date of purchase.
Warranty Policies:
Replacement Warranty: Your 8 IN 1 Super Magic Massager comes with a 12-month replacement warranty. If you encounter any issues within this period, we will replace your product hassle-free.
Regular Policies for the Product:
- Products must be returned in their original condition, unused, and with all accessories.
- Return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or error on our part.
- Refunds will be processed within 5 business days after we receive the returned product.
Terms and Conditions for the Freebie Voucher:
- Voucher cannot be exchanged for cash.
- Cannot be clubbed with any other offer.
- Valid for 2 adults and 2 kids.
- Voucher to be produced before/at the time of booking with prior (21 days) intimation.
- Nominal utility charges applicable.
- Validity of voucher: one year from the date of issue.
- Management reserves the rights for terms and conditions.
For any further assistance or inquiries regarding returns, warranty, or terms and conditions, please feel free to contact us.